Every person who has made a booking with Tripezi.com will be e-mailed asking them to submit a review of their stay, which will be linked to the property page and can give other users an idea of other's experiences.
We believe in transparency, and if a guest has not enjoyed their stay, we'd hope that they would make suggestions for improvement. As a host, you should try and take these suggestions on board and perhaps implement them. You should respond to negative reviews to give your side of the story so that prospective guests can make their own decision.
If you believe you've been unfairly treated by a reviewer, or the review is defamatory, then please contact us and we will investigate.
Yes. You can list a space - either an entire property or a private room - in any location worldwide.
This is the minimum number of nights you want guests to be able to book. We recommend setting this at one night so you can attract as many guests as possible.
Yes you can. Tripezi encourages and accepts listings from both individuals and professional hosts. If you have specific requests or policies related to your business, please contact us via the ‘Contact Us' button.
1) Register/Login with Tripezi.com
2) Add your property under ‘List your Place' at the top of the page.
3) Describe your property, set your rate, and upload pictures.
4) Respond to your availability enquiries.
5) You have your first booking with Tripezi.com!
It is absolutely FREE to list your property on Tripezi.com, we are offering 0% commission till 15/09/2012 and after this promotion period we will take 3% of each successful booking.
If you have trouble listing your property or if you have a large number of properties you would like to list at the same time, please contact our team (there's a ‘Contact Us' button at the top of every page) and we will assist you in listing your property.
As many or as few as you'd like, but we recommend taking at least three or four, so as to give an idea of the property/space.
After listing, you will receive booking requests from potential guests. You'll be notified of these enquiries via email. When you receive a booking request and you will get 24 hours to reply to this offer after this period this booking request will expire automatically. Please check that the dates, length of stay and rate before you confirm a booking request. Please note we encourage you to keep your calendar and rates up to date so that you do not have to use this option.
If there are no common languages between the guests and yourselves, we suggest using a basic translation tool such as Google Translate for correspondence.
Yes. Your property profile on Tripezi.com has a unique link. We strongly encourage you to share it on social media to maximise your chance of making bookings.
Yes, you should, whether to accept or decline.A booking request expires after 24 hours.Not responding gives the guests a poor experience which is the absolute opposite of what we aim to achieve.
We endeavour to release payments to you within two business days of the guest's planned check-in date.After we release a payment, it will usually take between one to five business days for the funds to reach your nominated bank or PayPal account. The exact timing will depend on the country in which your account is located.
Tripezi.com will pay you by bank transfer to all customers in UK and by Paypal to the property owners from the rest of the world.
Tripezi.com asks you to set your price in Pounds Sterling (GBP), US Dollars (USD) or Euros (EUR) and you will be paid in these currencies. We cannot take any liability for any charges incurred by your bank/paypal for currency conversion.
It is your responsibility to ensure that you are in compliance with all tax laws in your area of residence. You may be required to charge/account for sales tax (such as VAT) and/or local/city tax (once you've checked, you may want to factor such costs into your price per night). You may also be liable for income or corporation tax on any revenue gained from these bookings.
